We know that when it comes to your water supply, you may have questions. That’s
why we’ve compiled a list of the most frequently asked questions to give you peace of
mind. Still have more? Our team is just a phone call or message away!
Popular Questions:
1. What makes your water different from other brands?
Our water goes through a multi-stage purification process that includes reverse
osmosis, UV treatment, and mineral enrichment. This ensures that every jar is packed
with pure, safe water that’s not only refreshing but also health-boosting.
2. How often should I order water?
It depends on your consumption. For a typical family or small office, we recommend
6-8 jars per month. For larger offices, bulk orders can be arranged.
3. How do I set up a recurring delivery?
Simply contact us via phone, email, or our app, and we’ll schedule automatic
deliveries based on your usage preferences. Never worry about running out again!
4. Is there a deposit for the jars?
Yes, we charge a small refundable deposit for each 20-litre jar. This ensures the jars
are returned in good condition and helps us maintain our eco-friendly initiative.
5. Can I cancel or change my order?
Absolutely! We offer flexible options for cancellations or modifications. Just get in
touch with our customer service team, and we’ll handle the rest.
